Vodacom airtime *****

<p> When I called 111 Vodacom help line I went through to Shadrack. I explained to him that I had loaded airtime yet now my balance is R4. After explaining that to him he checks and tells me I have 2 subscriptions. I then explained to Shadrack that I had not subscribed to anything. He insisted I did. I had to tell him more than 4 times that I had not which he says I did. </p> <p>Made me so angry and even asking numerous times on what Vodacom can do to not allow these ********** subscription. </p> <p>Instead he asks me should they monitor my phone for me. He then told me he is a CALL CENTRE AGENT. </p> <p>SO meaning he does not work for Vodacom. Now how do I as a loyal customer for years get to converse with Vodacom to get my issue solved. </p> <p>These subscriptions are taking my airtime every day. R15 daily . And there is nothing you as Vodacom can do to curb these.</p> <p>If Vodacom is unable clearly we must change networks. </p> <p>And can they hire agents who actually affiliate with Vodacom who will actually help us. If not give us a number to talk to you directly. </p> <p>I'm so angry and so disappointed with Vodacom and their lack of service </p> <p>I'm going to change networks and will make sure my family also change from this horrible network </p>