MT
Marianna T
1 reviews | Active since Mar 2023
05 May 2023, 10:00
Vodacom airtime disappearing!!
Yesterday,4 May, I bought R110 airtime, I have 980mb data.I did not use any airtime since yesterday!Today 5 May.My airtime is R84.03 cents!!!!!!!! Where did the R25.97 go!!!! This happened multiple times before!!
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Vodacom's replyOfficial
05 May 2023, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team