1 reviews | Active since Dec 2016

24 Dec 2016, 22:12

Vodacom airtime & data disappearing

<p>I have bought data and airtime from Vodacom via FNB which has quickly disappeared. I have checked that background apps are not the issue. In fact my usage has been far less than usual. I bought my daughter R55 top up airtime which was 'gone' within about 15 minutes without her being able to use it. Anyone else having similar problems?</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply25 Dec 2016, 07:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team