1 reviews | Active since Mar 2017
Vodacom airtime balance wrong.
<p>Today I loaded R30 rand airtime and bought data for R5, the data was not activated as yet, I used whats app and the internet during the day, at 15:21 I got a message from vodacom saying that I have been using R2 per MB scince 7am. I checked my balance about 5 times during the day and the amount was the same from 7am today, I also switched my fone off and on a few times during the day, I did not make any calls, after the mesage I got from vodacom I checked my balance and the airtime was used up.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our communication sent to you, this query has been resolved.
Regards,
R. Maart
As per our communication sent to you, this query has been resolved.
Regards,
R. Maart
