MM
Mulalo M

1 reviews | Active since Oct 2013

22 Aug 2017, 09:22

Vodacom airtime and data missing

You didn't refund me all the data you stole from me last night. I had 1Gig and you only refunded me 200MB. I want all my data back. I have complained about this for month and all the time you told me I was billed correctly. I want all my data and airtime back.

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 09:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Aug 2017, 11:14
Official

Dear Mulalo

Kindly be advised that feedback has been sent to you via SMS.

Regards,
RJ

Best regards,