fS
francis S

1 reviews | Active since Jun 2018

26 Jun 2018, 15:04

Vodacom airtime and data disappearing from my phone without my usage.

i have been having a problem with vodacom eating my hard earned airtime, minutes and data. i contacted them several times to resolve the issue of which they just give you a number to deactivate the WASP services but vodacom still continues to eat my airtime and data and there doesn't seems to be any resolution for me. its really irritating and inconveniencing i have already started the process of acquiring data services from other networks as im fedup with vodacom eating my money. their query customer service is really ****. yerrr mxm

0
Replies (1)
Vodacom
Vodacom's reply26 Jun 2018, 23:06
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team