TM
Thandiswa M
1 reviews | Active since Nov 2015
08 Feb 2021, 09:06
Vodacom airtime advance reflects bad on credit record
Vodacom has my ended contract in arrears for R21.00 of airtime advance that they didn't deduct when the contract ended in September 2020. This is reflecting badly on my credit status.
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Vodacom's replyOfficial
08 Feb 2021, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2021, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team