1 reviews | Active since Nov 2017
vodacom airtime advance
i have been barred from the airtime advances service and i have been using vodacom all my life, for only R5 rand, this is pathetic because i get smses everyday about this blady advance but i cant use it, how can you send me smses knowing you have barred me out from the service, its been 3 years now and still cant use this service, what can i do or what is the way forward because i will definately be porting my number to a differant network coz you clearly do not care about you loyal customer, please assist with this query if not then GOODBYE!!!!!! my name is tracy royland and contactable on ********** 880 and if you do not get back to me i will write on hello peter everyday.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Tracy,
We thank you for bringing it to our attention and do apologise for the inconvenience.
As per our telephone conversation, feedback was provided and the issue has been resolved
Regards,
Vodacom Consumer Website Team
HS
Dear Tracy,
We thank you for bringing it to our attention and do apologise for the inconvenience.
As per our telephone conversation, feedback was provided and the issue has been resolved
Regards,
Vodacom Consumer Website Team
HS
