TBP
Tumelo B. Pokas
1 reviews | Active since Nov 2019
28 Nov 2019, 14:58
VODACOM AIRTIME
I recharged with R20,00 and it did not reflect. I tried calling the customer service but they still do not answer. I waited to speak to a consultant but I waited for almost 20minutes and they still did not answer the call. I am beyond furious even though the amount of airtime is immaterial.
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Vodacom's replyOfficial
29 Nov 2019, 07:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply29 Nov 2019, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team