1 reviews | Active since Dec 2017
Vodacom - AirG Social Services
I received an sms from Vodacom stating "Your recurring R7.00 Subscription to AirG Social Service will be billed on 2018-04-26. To unsubscribe click http://live.vodafone.com/unsub :)"
This has been going on for years but did not really pay any attention because I know I never subscribed to any service of the sort. However more recently I have been noticing my airtime has been deducted. So I logged on to the Vodacom website and found that i was subscribed. So I followed the prompts and unsubscribed.
This is highly unacceptable because I have never subscribed to that service or any other for that matter. I request to Vodacom to look into the matter and I would like all my airtime back please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Keshina,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Good day Keshina,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo