AP
Anton P

1 reviews | Active since Jul 2016

29 Jul 2016, 09:01

Vodacom AirG money theft

<p>I am barely into a full month off a new contract with vodacom and then last night i suddenly recieved and sms saying that i subscribed to something called AirG!! What the hell is that? I never subscribed to something like that. The best of all is that there is no way to unsubscribe!!!! And this morning guess what? My money is missing.</p> <p>Vodacom sort out this nonsense ASAP!!! Not a good way to start with a new customer. Or do you want me to go back to your competitor??</p>

0
Replies (2)
Vodacom
Vodacom's reply29 Jul 2016, 09:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Aug 2016, 10:45
Official

Kindly note that your Hellopeter Complaint has been reviewed;

Please refer to our correspondence 1 August 2016 offering has been cancelled.

Kindest Regards

Elroy