Vodacom air g gold ripoff
<p><br />Evening</p> <p><br />So it has come to my attention that i have been billed 2 Rand per day since the 8 th of May. </p> <p><br />I have never heard of air g gold since last weekend when i called into customer care to ask why i was being billed 2 Rand a day.</p> <p><br />I only noticed it as i had a straight 10 Rand balance. </p> <p><br />Yet 2 days later, i check and see that it's down to 6 Rand</p> <p> </p> <p>So the consultant i speak said i have some service on.</p> <p><br />Found that strange and asked how to cancel. </p> <p><br />She sent me a stop all w c number</p> <p><br />Yet two days later it still bills me</p> <p><br />Spoke to another consultant this morning who said it's sorted.</p> <p><br />Even got a message that said your request has been processed.</p> <p><br />Later in the day, and out of the blue i get a SMS to say "</p> <p>Sent from Yahoo You have successfully purchased a Vodafone live! package. Vodacom. on Android" </p> <p><br />So i said right clearly this isn't something i did.</p> <p><br />Called customer care again and asked how do i get a refund. </p> <p><br />I got given this email address</p> <p><br />Please advise</p> <p><br />Many thanks</p> <p><br />Jason</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
