VODACOM AGREES THAT A NEW PHONE ACCOUNT WAS *****ULENTLY OPEN UNDE RMY NAME BUT THEY DO NOT WANT TO REFUND ME, ACCORDING TO THEM ALTHOUGH THE ACCOUNT WAS *****ULENTLY OPEN BUT I AM NOT LIABLE FOR A REFUND

VODACOM violated my personal details and allowed someone to take a new phone contract under my name. Vodacom did not authenticate the person who used my information and as a result, on the 15th April Vodacom debited R1,500 over my monthly debot order.

I reported this ***** and VODACOM without any apology concluded that indeed there was ***** done in opening a new account under my name.

Despite VODACOM concluding that this new line was *****ULENTLY open, VODACOM IS BLATANTLY REFUSING TO REFUND MY R1,500 DEBITED AS A RESULT OF THIS *****ULENT ACCOUNT.