Vodacom agents not very helpful

Vodacom is the worst network. I have been trying to get a hold of the contracts department to assist with freezing my contract.

The agents will give some story and then cut the call. Agent 1 we can make the account zero Agent 2 we can try an reduce the billing

I have explained, I don't have a job.no one plans to lose their job. I won't be able to make further payments until I find another job. I will resume payment when I get another job.

They cut the call and don't call you back yet when they try to get you to sign contracts they will phone you the whole day even when you tell them you not interested.