WA
Waseemah A

1 reviews | Active since Feb 2017

22 Feb 2017, 16:30

VODACOM "AGENTS" NOT HELPFULL

<p>I am quite dissapinted in the service of vodacom. when they have the opportunity to make money they are quick to call however when in need of something else they just do enough to get you off the phone.</p> <p> </p> <p>I am ****ed at these agents .... i have been transferred pillar to post and currently still no assistance after alsmost 45 mins and then i ask to speak to a team manager i get put on hold & then i get put over to rating of the service.</p> <p> </p> <p>SO PATHETIC!!! </p>

0
Replies (2)
Vodacom
Vodacom's reply23 Feb 2017, 07:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Feb 2017, 08:50
Official

As per telephonic discussion,feedback provided.

Regards

FM

Best regards,