VODACOM AGENTS ARE TRAINED TO LIE, THATS WHAT THEY PAID FOR

Item: Vodacom
Rating: 1
Author: janelle J

vodacom, this is my second complaint via hello peter and you guys just dont give a DAMN! Again I call and I've been rescheduled ONCE AGAIN WITHOUT AND COMMUNICATION!!! What exactly goes on here???? I was promised a call back on Friday, STILL NOTHING AS USUAL, I HAD TO CALL BACK THIS MORNING

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Jun 2022, 10:47

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Jun 2022, 10:47

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

janelle J's updateReviewer Update

14 Jun 2022, 12:47

This is the response i got to fridays complaint and still SWEET NOTHING, NO CONTACT I HAD TO CALL TODAY :)

janelle J's update14 Jun 2022, 12:47

Reviewer Update

This is the response i got to fridays complaint and still SWEET NOTHING, NO CONTACT I HAD TO CALL TODAY :)