VM
Vusi M

1 reviews | Active since Jan 2022

12 Feb 2024, 11:26

Vodacom Agents are *****s

Vodacom is partnering with *****ulent Agents to de***** unsuspecting customers by approving online without proper verifications. I have reported a *****ulent contract taken out in my name and Vodacome is refusing to give an outcome of their investigation. I want my money and the contract to be rescinded. I submitted the affidavits and the purported contract.

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2024, 11:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team