ST
Sean T

1 reviews | Active since Aug 2012

06 Mar 2024, 11:06

Vodacom **** Agents

Good day I am not complaining about the network.

What I do have a problem with is the number of "Vodacom agents" continuously phoning to "upgrade your line" for better pricing. I have been cought once and Vodacom did fix it. My problem is why are they allowed to exist and why do they have access to my personal details that I trusted Vodacom to protect. And how on earth do they manage to get so many telephone numbers to use. I hope someone from Vodacom will respond.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2024, 14:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team