*********** Vodacom agents

I have called vodacom 6 times over a period of 8 weeks over a simple billing issue, yet time and again I am told no service request was logged even though the agents indicated they will. As a result my invoices are high, I have even opted to remove the debit order because I am being made a fool. Most recently the invoice increased again, no notice whatsoever. Absolutely appalling and unacceptable.

The agents I spoke to: 1. Busisiwe 2. Tshepiso Mateane 3. Mbali 4. Tsepiso Thabane 5. Bongiwe Sirali