*********** Vodacom agents

What a stressful process for a cancelation request, consultants at cancelation department is *********** and rude. I am at my wits end of holding the line waiting for someone to do as I requested, they are terrible and they want client retention with pathetic service. I have not received any reference number and the vodacom stores only do sales. The number *** has not been used and I don't even no where is the simcard. The agent by the name of Boniswa at the call center was rude disrespectful and stinky attitude. Agent code is mdumb001. A second agent goved018 is deaf and insisted on insurance on a lapsed contract. I am not interested in renewing any contract, reverse it and refund the money debited. I am logging a complaint on icasa. These service providers are unprofessional and only indebt consumers unnecessary. I have had enough die poppa sal dans. Im going expose vodacom for the *****sters they are.