VODACOM AGENT LIES TO GET THE UPGRADE BUSINESS

On Wed day 24 FEB 2021, I received an call from a VODACOM agent at 16h15 from *** to my cell phone, offering me a great "Up-grade" of doubling my current package. She said I would get 200 voice calls, 200 SMS, 650 Data for only, after a long wait to check on computer, for R159.00 per month, if I signed on, without getting another new cell phone, for 2 years. I could add a new phone to this at any time I wanted. I explained that I was in tourism and have not had work since Nov 2019, so every cent saving would help. I told her over a few time, that if it was more I was not interested. She sounded rather hesitant about everything with lots of gaps in the conversation, so my alarms bells rang. For a huge saving I said yes and was told I would get a SMS to confirm everything. Well today is SAT 27th and no SMS has arrived, so I called in to the *** and was re-directed to UPGRADE dept who told me that the new "contract" was pending and it was NOT R159.00, but R249 per month. I told her to cancel this and send me a SMS to confirm cancellation, as I do n ot want it because I was **** to and to please take it further as this is not on. I am FURIOUS as the poor service and LIES being told by their agents just to get more business. I would like to have what I was told I would get - 200 Voice, 200 SMS, 650 DATA for R159.00 per month for the next 24 months. If VODACOM had any scruples and wanted to keep their customers happy and not so upset, the would honour what I was told I would get and FIRE that agent who told a pack of LIES. So VODACOM get the ONION award this week. It is now about 6 hours later from cancelling that "UPGRADE", due to thet consultant **********ly telling me lies and still await the cancellation SMS.