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Ian S
1 reviews | Active since Dec 2014
05 Sept 2019, 17:07
Vodacom Agent and RAM Agent call me idiot
Call Center Agents are rude like i am an idiot i am call about my Vodacom package to be delivered, i get told i don't listen then i just put on a three way call where the RAM and then Viacom agent both say i am idiot and i don't listen then i get asked my details to be given and then the RAM agent can here all of it this is so unprofessional
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Replies (2)
Vodacom's replyOfficial
06 Sept 2019, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2019, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ian S's updateReviewer Update
09 Sept 2019, 15:34Hi Vodacom no one has called me yet as of the 9th Sep 2019
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Ian S's update09 Sept 2019, 15:34
Reviewer Update
Hi Vodacom no one has called me yet as of the 9th Sep 2019