LM
Lusanda M

1 reviews | Active since Dec 2017

03 Dec 2019, 11:15

Vodacom agent

I've been trying to contact Vodacom for almost 4 days now as my contract expires today but I can't seem to get ahold of an agent and when I pick the option for them to call me back I don't receive any callback.

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2019, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply17 Dec 2019, 08:43
Official
Dear Lusanda,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

Our records reflect your query has been resolved.

Regards

Vodacom Consumer Website Team 

Best regards,