AB
Angelique B
1 reviews | Active since Dec 2010
25 Sept 2025, 08:03
Vodacom again under delivering!
Once again Vodacom closes the complaint as solved....Tell me how the hell is this solved?!!! You still have not sorted out YOUR fault in selling something that supposedly doesn't exist. Sort this out Vodacom! I will not stop until you give me what you promised!
You increase the amount not even a year into the contract, but yet you still can't deliver on what was promised!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
25 Sept 2025, 08:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Sept 2025, 08:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Oct 2025, 09:50Hi Angelique,
Thank you for taking our call.
As discussed, our Support Team has reached out and provided a solution to your query.
We’re glad to hear that your issue has been resolved.
Kind regards, Vodacom Consumer Website Team
Thank you for taking our call.
As discussed, our Support Team has reached out and provided a solution to your query.
We’re glad to hear that your issue has been resolved.
Kind regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2025, 09:50
Official
Hi Angelique,
Thank you for taking our call.
As discussed, our Support Team has reached out and provided a solution to your query.
We’re glad to hear that your issue has been resolved.
Kind regards, Vodacom Consumer Website Team
Thank you for taking our call.
As discussed, our Support Team has reached out and provided a solution to your query.
We’re glad to hear that your issue has been resolved.
Kind regards, Vodacom Consumer Website Team
Best regards,
AB
Angelique B's updateReviewer Update
09 Oct 2025, 09:52Thank you so much for finally sorting this out.
I'm really happy we could get this resolved and I appreciate all the help I got from both people who phoned me and followed up on everything.
I'm really happy we could get this resolved and I appreciate all the help I got from both people who phoned me and followed up on everything.
AB
Angelique B's update09 Oct 2025, 09:52
Reviewer Update
Thank you so much for finally sorting this out.
I'm really happy we could get this resolved and I appreciate all the help I got from both people who phoned me and followed up on everything.
I'm really happy we could get this resolved and I appreciate all the help I got from both people who phoned me and followed up on everything.
Vodacom's replyOfficial
09 Oct 2025, 14:29Dear Angelique,
You're very welcome! We're truly glad to hear that everything has been resolved to your satisfaction. Thank you for your kind words — I'll be sure to pass your appreciation along to the team members who assisted you. If there's anything else you need, we're always here to help.
Wishing you a wonderful day ahead!
Regards
Vodacom Consumer Website Team
You're very welcome! We're truly glad to hear that everything has been resolved to your satisfaction. Thank you for your kind words — I'll be sure to pass your appreciation along to the team members who assisted you. If there's anything else you need, we're always here to help.
Wishing you a wonderful day ahead!
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2025, 14:29
Official
Dear Angelique,
You're very welcome! We're truly glad to hear that everything has been resolved to your satisfaction. Thank you for your kind words — I'll be sure to pass your appreciation along to the team members who assisted you. If there's anything else you need, we're always here to help.
Wishing you a wonderful day ahead!
Regards
Vodacom Consumer Website Team
You're very welcome! We're truly glad to hear that everything has been resolved to your satisfaction. Thank you for your kind words — I'll be sure to pass your appreciation along to the team members who assisted you. If there's anything else you need, we're always here to help.
Wishing you a wonderful day ahead!
Regards
Vodacom Consumer Website Team
Best regards,