1 reviews | Active since Sept 2016
Vodacom again shows that no interaction is ever smooth
<p>I currently have three voice and two data plans with Vodacom and every time I need to interact there are always problems. Latest one now is it was time to upgrade one of the data contracts and I did that online and delivery was fast and great, however the SIM included is not a nano SIM only a micro SIM that does not fit in the tablet but the scary part is that about six months ago I received the same tablet on my other data contract and the same thing happened then so in six months Vodacom has learned nothing. The previous time I then received the correct SIM but the wrong one was then activated, what's the bet the same thing is going to happen once I actually receive the correct SIM. Vodacom as always a dissapointment.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Deja vu... thank you for taking the time to copy and paste the same response given everywhere to me, I definitely feel special
Deja vu... thank you for taking the time to copy and paste the same response given everywhere to me, I definitely feel special
