VODACOM AGAIN! Poor Service

I had two contracts - a mobile contract and a data contract - both of which were on a month to month as the two year contract had expired. At the beginning of February 2023, I contacted Vodacom to move the one number onto a pay-as-you-go and cancel the other number. The consultant convinced me to move onto a Whatsapp contract which would cost me R19.00 a month and there would be no other costs. This was confirmed. Much to my surprise I have been debited in March and April 2023 for a mobile line that I no longer wish to keep. How pathetic are VOdacom with ************ employees, If they listen to the recording of the call they would find out why I was looking to cancel my contracts.