HG
Herman G
1 reviews | Active since Aug 2010
16 Jul 2015, 08:43
Vodacom again not sticking to arrangements made.
Again like a fool I wasted my time in making arrangements with Vodacom to pay arrears and for the new month at the end of this month.<br> I spoke to Linda at 9am in the beginning of the month and explained my situation. <br> Two weeks later I realise I'm only just a number on their system, both lines suspended WITHOUT notification AND at 5pm when their accounts department is closed for the day. Go figure!!<br> <br> I'm so fed up! I really just want both my contracts cancelled right now.
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Vodacom's replyOfficial
16 Jul 2015, 13:10Hello Cheesed OFF,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards,
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply16 Jul 2015, 13:10
Official
Hello Cheesed OFF,
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards,
Vodacom Consumer Website Team
Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Kind regards,
Vodacom Consumer Website Team