1 reviews | Active since Dec 2016
Vodacom again charging
<p>I have taken time of and drove to a vodacom shop twice in the last month to stop my monthly subscription to a 1 gig data service, and see it is still running. If I manage to cansel it now, I will still be charged for this month too. Not happy with the service I am getting. I need this to be sorted out...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still nobody's contactd me, even with promises made. This after more than 10 years with vodacom.
Still nobody's contactd me, even with promises made. This after more than 10 years with vodacom.
This is really ridiculous. It has been more than a week and no one from vodacom took the time to contact me, even to explain to lack of any service. Not a company I will be recomending to any of my friend...
This is really ridiculous. It has been more than a week and no one from vodacom took the time to contact me, even to explain to lack of any service. Not a company I will be recomending to any of my friend...