GP
Glenda P
1 reviews | Active since Oct 2015
12 Jan 2021, 16:11
Vodacom again - bad service & possible *****!
Cancelled a data contract in September 2020, still being billed. Cannot get through to speak to anyone on the phone. If you go to a store, they cannot or do not want to help you. Suspect there may be ***** involved. Can anyone one suggest how I can get hold of a human to assist me??
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Vodacom's replyOfficial
13 Jan 2021, 10:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jan 2021, 10:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team