JM
John M

1 reviews | Active since Oct 2015

26 Jan 2021, 13:29

Vodacom again.

It is now the 3rd month I am trying to resolve an issue with Vodacom, gone through many consultants, they agreed the fault is on their side, but to resolve the problem is this story today anther story tomorrow, they have escalated my problem to this and that department non of them can tell me what is a problem of canceling a contract that is long expired. Remove the debt from my name so I can move one with life. What a usless company vodacom, I wish no one continued to buy from them.

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Replies (1)
Vodacom
Vodacom's reply26 Jan 2021, 14:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team