RN
Rob N

1 reviews | Active since Feb 2025

12 Apr 2026, 11:13

VODACOM AGAIN

Hello Vodacom Again Every morning since 7th April I receive the following message: Vodacom: A reminder that your Data bundle expires 00:00. Want to buy a new bundle? Dial *135# or visit https://vodapay.go.link/eJ0wb Not sure why I received this message? I thought I had an open ended contract? I am not sure what I have to do as I am still abroad overseas for the next few weeks? The last time you refunded me when I forced to pay an irregular payment request from you! I am concerned that if I do nothing that I will be cut off again?!!! Also the attached payment link does not seem to work?! Why are you sending me these messages each morning? I am so sad that I have to revert to the Hello Peter Platform Hoping to hear from you soon ROB NEWBERRY *** (WhatsApp Only).

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Replies (1)
Vodacom
Vodacom's reply12 Apr 2026, 12:27
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team