PB
Paul B

1 reviews | Active since Feb 2011

26 Jun 2017, 08:53

Vodacom again

<p>Since Friday we have vodacom signal in the Ohrigstad Limpopo area. Some bright spark at vodacom told me we must all get sim cards. Funny thing, when you drive to Lydenburg it works fine. Does this means Ohrigstad is a country on its own. Do I have to change to my old sim when I go outside Ohrigstad ? People can't buy airtime at the local garage because there is no signal. Can't they get people with more knowledge to man the call center ? Are they going to refund us with contracts for the ( so far ) 3 days without service or will that be worked into their bonuses ? </p>

0
Replies (2)
PB
Paul B's update26 Jun 2017, 08:58
Reviewer Update

Sorry.

* have no signal

Vodacom
Vodacom's reply26 Jun 2017, 10:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,