VODACOM AGAIN

Unfortunately in the past 18mths, I have had to move house 3 times and as you can imagine the inconvenience of internet/voip transfers as well. To get Vodacom to do the 1st installations, took 4ever..., 2nd move, also 4ever, (even given my application was submitted in advance) Persistent phone calls/emails to them never seemed to matter. I was continuously told my installations would be 'escalated', ha ha ha!!

My 3rd move happened about 6 weeks ago. We app**** for 'transfer' of fibre/voip in advance. Shock/horror when internet was up and running 3weeks after moving to new place but had endless problems again with Vodacom knowing if fibre had been done or router had been delivered etc etc.

My issue now is the VOIP...………….STILL WAITING...………..When the application was done I double checked that VODACOM realised and noted the VOIP. Expecting it to be done at the same time, I am still waiting. We have been making calls constantly and each time there is another process, etc etc this last week they sent a form to be signed and guess what..... it wasn't in our name and was for a full on contract...………. My son phoned again on Wednesday evening and they said they would call back but still waiting.

REALLY ????? One hand doesn't know what the other is doing