VODACOM AGAIN!!!

I got a call from a very polite guy from 'Customer Services'...BUT FLATLY DENIED THERE BEEN ANY VODACOM SIGNAL OUTAGES!! IN LAST FEW WEEKS THEY AWARE OF??? The 'online consultant' even confirmed that Vodacom has an 'outage' and it is even affecting them...NATIONALLY...NOW THEY HAVE NO RECORD OF AN 'OUTAGE'...IT NEVER HAPPEN'D...WOW...I MUST SERIOUSLY BE GOING NUTS!!.....Am I the only person that didn't have signal fora few hours???...it was about a week ago..NO SIGNAL!.....only: " NO SERVICE/ or "EMERGENCY CALLS' Did anyone experience the same???...and its happening more-and-more often....maybe I'm going crazy???...but TO DENY there was a problem and there WAS NO SIGNAL FOR HOURS....you gotta consider 'company ethics'...all the 'outage maps' on the 'Net showed every major city was DOWN!!! If anyone had the same problem with an almost 4/5 hour blackout on service ....please email me on : *** ....just would like for my own clarity of mind that I'm not NUTS...then we DEMAND answers?? Now I need someone to confirm the signal was down for hours!!....I'll take it from there...COMPENSATION for then BAD service...YOU PAY FOR!!!!!