So about a year back, I loaded a review onto this site for basically the same kind of thing.
Previously, I app**** for a new contract and waited two months only to be told that my application was NOT processed and the person that was meant to process my application had resigned and also.. The handset I app**** for was actually discontinued..
A year later, I have decided to give them another shot..
After weeks of calling for updates, I am told that my application was not processed and the consultant, Jodie-Anne (who resigned with all my banking details LOL) did not process anything..
The first experience was worse, seeing as though they ha cancelled my SIM and I was left without any service for about two weeks (if i remember correctly).. However, I am uncertain of what exactly this chick can do with my banking details.. Soo.. ..
All in all, I have to say..
Vodacom is a bunch of **** :)
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
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