VODACOM AFTERSALES SERVICE TERRIBLE.THEY DONT CARE

I APP**** FOR THREE NEW LINES ONLINE FROM VODACOM IN MID JUNE 2015. 2 x U CHOOSE 200 AND 1 x U CHOOSE 110. I GAVE THEM MY PREPAID NUMBERS TO CONVERT TO CONTRACT, AND I CLARIFIED WHICH NUMBER MUST NE ALLOCATED WHICH CONTRACT. I CLARIFIED THIS VIA EMAIL AND PHONE CALLS, AND I RECEIVED EMAILS AND PHONE CALLS FROM THE CONSULTANT THAT EVERYTHING WAS IN ORDER. WHEN I RECEIVED THE PHONES THEY HAD ALLOCATED THE WRONG U CHOOSE PACKAGE TO THE WRONG NUMBER, I,E THE NUMBER THAT WAS SUPPOSED TO HAVE BEEN A 110 WAS A 200 AND VICE VERSA. ALSO THEY HAD CHARGED ME A CONNECTION FEE WHICH THEY WERE NOT SUPPOSED TO, AS THEY ADVERTISE THAT THEY DO NOT CHARGE SIM AND CONNECTION. I CONTACTED THE CONSULTANT AND HE TOLD ME THAT WE CAN EITHER CANCEL THE DEAL, OR WE CAN DO A MIGRATION TO THE CORRECT PACKAGE AT THE END OF THE MONTH. I OPTED FOR THE MIGRATION. ON THE 1ST OF JULY, THIS MIGRATION HAD NOT TAKEN PLACE. ON THE 2ND OF JULY AFTER TRYING TO GET HOLD OF THE CONSULTANT, A GET HOLD OF TEBOGO RAGEDI, WHO SAYS HE WILL SORT IT OUT. 4 DAYS LATER THAT NIGHT, MY LINES ARE CANCELLED AND REACTIVATED BOTH ON U CHOOSE 200. I AM CHARGED FOR THIS MESS UP. I SEND AN EMAIL TO 702, <br> JACO VON METZINGER, CEO CALLS. NOTHI