RM
Ruan M
1 reviews | Active since May 2022
03 May 2022, 13:03
Vodacom after sales incompetence
Vodacom after sales and internet sales departments are unable to amend a simple change of delivery address within a reasonable time frame. The departments also contradict each other on the process.
I have cancelled my order as a result of your appalling call center staff.
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Vodacom's replyOfficial
03 May 2022, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team