LG
L G
1 reviews | Active since Jul 2016
12 Nov 2019, 14:44
Vodacom after sales department is the worst!
If there was Half a Star, I would rate them that! They are by far the most inefficient and dishonest bunch of people! They sold me a bogus contract and then gave me such a hard time to cancel it like I did something wrong. The only thing I did wrong was get involved with a ***** network like them! #NeverAgain . The customer service department as well is utterly useless, transferring you from pillar to post and then dropping the line like anyone has time to keep hearing 2 minutes of voice prompts before actually speaking to anyone. The after sales department is by far the worst.
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Replies (1)Vodacom's replyOfficial
12 Nov 2019, 17:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2019, 17:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
