LG
L G

1 reviews | Active since Jul 2016

12 Nov 2019, 14:44

Vodacom after sales department is the worst!

If there was Half a Star, I would rate them that! They are by far the most inefficient and dishonest bunch of people! They sold me a bogus contract and then gave me such a hard time to cancel it like I did something wrong. The only thing I did wrong was get involved with a ***** network like them! #NeverAgain . The customer service department as well is utterly useless, transferring you from pillar to post and then dropping the line like anyone has time to keep hearing 2 minutes of voice prompts before actually speaking to anyone. The after sales department is by far the worst.

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Replies (1)
Vodacom
Vodacom's reply12 Nov 2019, 17:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team