rR
ravani R

1 reviews | Active since Jul 2015

07 Aug 2015, 14:54

VODACOM AFTER SALES - BREACH OF CONTRACT

2nd compliant on the same matter.<br> <br> I received a call since my first compliant. It appears Vodacom will only contact you if you've lodged a compliant or they want to sell you a contract. <br> <br> I'm done trying to get assistance. YOU are in breach because you sent me a phone that doesn't work!!!! Yet i'm the one doing the run around.<br> <br> CANCEL Reference Number: ***6<br> REFUND immediately<br> COLLECT your inoperable phone<br> CANCEL any further debit orders. <br> <br> If a debit order goes through my accounts, I will be legally pursuing the matter.<br> <br> I have now purchased the phone cash and don't need your service.

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2015, 13:43
Official
Hello gem@13,

We have received your enquiry and one of our consultants will be in contact with you.

Regards
Vodacom Consumer Website Team