VM
Vusimuzi M

1 reviews | Active since Jan 2023

31 Jan 2023, 07:45

Vodacom affects credit score deliberately

After finishing my phone contract and received the statement last year they come and bill me and affect my credit score when you call them to get clarity they put to different departments or which phone goes off because in order to get through u need to put your contract details.

0
Replies (1)
Vodacom
Vodacom's reply31 Jan 2023, 08:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team