BVdB
Belinde Van den Berg
1 reviews | Active since Sept 2019
08 Jul 2022, 13:45
Vodacom
And after 2 weeks still no consultant contacted me to sort out my problem.
I wanted to cancel my Vodacom contract the consultant convinced me to stay on Vodacom with better benefits (SA: NO PHONE + 20GB DATA X 1 - (H) + R1000 VOUCHER @ R125PM on u Choose Flexi 125 +) the consultant advised that as soon as my first payment went off I would receive my voucher. I have been phoning the whole day requesting the voucher only for each consultant to give me another number to phone. They never kept there promise and now if I want to cancel I am not aloud to.
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Replies (1)Vodacom's replyOfficial
08 Jul 2022, 14:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2022, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
