BP
Basil P
1 reviews | Active since Jul 2015
19 Oct 2021, 10:28
Vodacom
I am having trouble getting Vodacom to remove the R180.09 Game Mine from my account. Every time I send an sms to 31050 with the message "Stop All"
The feedback I get is as follow:
“Sorry, we are unable to process your request, please contact Customer Care 135”
I phoned customer care, but stayed on the line, till the dropped.
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Vodacom's replyOfficial
19 Oct 2021, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2021, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team