Vodacom advertise fibre and WiFi To do it a complete disaster

Item: Vodacom
Rating: 1
Author: frans J

All I need is to start a new contract with Vodacom for fibre After being on the line for 8 minutes to customer care get told you phoned the wrong number That is service to a 30 year plus existing customer Imagine treatment to a new customer

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Replies (1)

Vodacom's replyOfficial

01 Oct 2024, 14:39

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Oct 2024, 14:39

Official