ME
Mohammed E
1 reviews | Active since Dec 2019
01 Dec 2019, 20:04
Vodacom Advertise Black Friday Special but cant deliver as promised
I have app**** for a Black Friday 2019 Special on Friday 29 November 2019 and my application is still pending.
The special end tomorrow (02 December 2019) and the only answer Vodacom 4U Centurion can give is that the application is pending and they cant get hold of the department that approves the contract
This is really pathetic as I have cancelled my Mtn Data Contract to get this contract and now I am at a total loss.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
02 Dec 2019, 08:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2019, 08:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ME
Mohammed E's updateReviewer Update
02 Dec 2019, 09:05I will hold Vodacom liable to the advertised contract if this is not sorted out today as it's the last day of the special
ME
Mohammed E's update02 Dec 2019, 09:05
Reviewer Update
I will hold Vodacom liable to the advertised contract if this is not sorted out today as it's the last day of the special
ME
Mohammed E's updateReviewer Update
02 Dec 2019, 10:02Just been informed from Vodacom Centurion that my details were incorrectly captured so I have to start the process again.
This is utter nonsense as I've been given the run around the entire weekend
This is utter nonsense as I've been given the run around the entire weekend
ME
Mohammed E's update02 Dec 2019, 10:02
Reviewer Update
Just been informed from Vodacom Centurion that my details were incorrectly captured so I have to start the process again.
This is utter nonsense as I've been given the run around the entire weekend
This is utter nonsense as I've been given the run around the entire weekend
ME
Mohammed E's updateReviewer Update
02 Dec 2019, 12:04Still no response Vodacom
This is really pathetic
This is really pathetic
ME
Mohammed E's update02 Dec 2019, 12:04
Reviewer Update
Still no response Vodacom
This is really pathetic
This is really pathetic
ME
Mohammed E's updateReviewer Update
03 Dec 2019, 11:18 Tried calling in myself only to wait 30min and the call being put down.
Why advertise a deal where you cannot commit
Still no call back from Vodacom
Why advertise a deal where you cannot commit
Still no call back from Vodacom
ME
Mohammed E's update03 Dec 2019, 11:18
Reviewer Update
Tried calling in myself only to wait 30min and the call being put down.
Why advertise a deal where you cannot commit
Still no call back from Vodacom
Why advertise a deal where you cannot commit
Still no call back from Vodacom