tR
tracy R
1 reviews | Active since Nov 2017
17 May 2019, 13:42
Vodacom advance
i do not know what kind of service Vodacom is giving us where we cannot use the airtime advance, this is not the first time I am complaining about there service, its really ***... I am going to change my network from today coz I am really gatvol, its not like I don't buy airtime coz I do ... my contact numbers are ********** 880 and I will definitely port my number to cell c ... this is not on Vodacom, its been way too much now coz I have tried so many times to put up with you guys n this is the last time coz I cannot deal with such nonsense. GOODBYE VODACOM, HELLO CELL C!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Vodacom's replyOfficial
17 May 2019, 13:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 May 2019, 13:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 May 2019, 15:14 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply20 May 2019, 15:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,