NN
Nelandran N

1 reviews | Active since Nov 2023

02 Nov 2023, 07:36

Vodacom adn likeminds ***** accounts are being opened with random peoples identity numbers

I had a unauthorised debit order from Vodacom for the past 4 months it has been flagged as a ***** account opened using my id number the contract was taken by a 3RD PARTY CALLED LIKE MINDS,Vodacom how do you use such *****ulent sales people NO PROPER DOCUMENTS WERE EVEN PROVIDED SO HOW DO THEY APPROVE AN ACCOUNT i did not open a contract with these companies it has already been flagged as ***** on vodacoms system but yet im still getting debited for something i did not take out Vodacoms approval proccess is really pathetic if anyone that has your id number can take a contract This company employees people that open up *****ulent contract so they can earn their commission,! Beware people your information is not safe with vodacom and this outsourcing company they work with

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Replies (1)
Vodacom
Vodacom's reply02 Nov 2023, 07:40
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team