VODACOM ADMITTED CONTRACT WAS ***** BUT STILL TRYING TO DEBIT MY ACCOUNT

<p> </p> <p>Vodacom granted an upgrade for one of my numbers and I went through the whole process of getting an affidavit and they sent an SMS agreeing that it was ***** and they will refund me witin 14 days.</p> <p>14 days later and they are still saying my account is in arrears</p> <p>This is not acceptable , just as they were solving the issue they seem to have gone right back to not caring about the customer</p> <p> </p> <p><br />NOT TO ADD I STILL AM PAYING FOR A CONTRACT WHICH I CANNOT UPGRADE !!!!!!!</p>