1 reviews | Active since Jul 2010
VODACOM ADMINISTRATION OF CONTRACTS AND ACCOUNTS FAILED ME
I phoned *** Vodacom cancellations department on 16 Mar 2023 and received a quotation the same day to cancel 2 contracts. As informed by the consultant I paid the cancellation fee at the Vodacom shop in full. On 17 Mar 2023 at 11:03AM I emailed all proof to Vodacom at *** and up to today 30 Mar 2023 the cancellations was not processed. Due to Vodacoms HORRIBLE administration I lost the opportunity to procure a house because I could not in time show the bank that the contracts was cancelled and my bond was not approved! I lost the offer to purchase the property because VODACOM administration processes FAILED me!!! Up to today Vodacom can not tell me how much my next account will be in future?( I was told to wait for my Invoice which is ridiculous! How can it not be visible at Vodacom what my new summarised account will estimated be? I will cancel my contracts now one by one and go to another service provider. I will never recommend Vodacom contracts to anyone!!
I have not received a call and my contracts are not cancelled since this is 1April 2023 and my new line was loaded with contractual benefits.
Vodacom must admit they are useless and that they don't care about existing clients.
How can it be so difficult to cancel a contract??
WAKE UP!!!!!!!!!!
I have not received a call and my contracts are not cancelled since this is 1April 2023 and my new line was loaded with contractual benefits.
Vodacom must admit they are useless and that they don't care about existing clients.
How can it be so difficult to cancel a contract??
WAKE UP!!!!!!!!!!