Vodacom administratieve problems

Item: Vodacom
Rating: 1
Author: Christo V

Vodacom has very serious administratieve problems. My statement received this month clearly shows payments reflected as debits. This is the reason we get months where there is a amount that you cannot explain and sorting it our is even more problematic.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Dec 2021, 08:18

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Dec 2021, 08:18

Official

Best regards,

Vodacom's replyOfficial

08 Dec 2021, 12:12

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that payments made are reflecting as credit, we have resent you the latest statement for your perusal.

Please call 082135 should you require any further assistance.
Regards Consumer Website Team

Best regards,

Vodacom's reply08 Dec 2021, 12:12

Official

Best regards,

Vodacom administratieve problems

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