Vodacom admin nightmare

I transferred my cellphone contracts to my new company account middle of Feb so March 2016 could be a fresh start. Filled in the mountain of paperwork and included all supporting docs.<br> <br> 1) Invoice was still in old companies name. Call Centre couldn't help. Emailed admin and they were rude and still couldn't get the invoice correct. They blamed the vodashop which has nothing to do with sending me accurate invoices or updating central account details. <br> <br> 2) Old bank account was debited incorrectly. Emailed and they had to manually update the system with new banking details. No mention of crediting old company to rectify the error. <br> <br> Seems as though the transfer was in name only and no one captured any of the info correctly for my new company account. <br> <br> DO NOT CALL ME! I just want people to know that you are the biggest cellphone company in SA but you have the biggest admin nightmare. Seems common unfortunately when chatting to the vodashop.